Frequently Asked Questions

We're so excited to help you find your next favorite carpet. Whether you need a bespoke service or have more questions, check below or get in touch with our team at hello@liriainteriors.com
How do I care for the carpets?
  • Handmade Rugs: Should only be professionally cleaned by a company specializing in carpet cleaning.
  • Machine-Made Rugs: Can be washed on the delicate cycle at 30°C (86°F) with mild detergent. Air dry flat; do not tumble dry.
Where are the carpets made?

Our carpets are sourced from Albania and other global regions known for high-quality craftsmanship. Our handmade rugs are woven by skilled artisans in Albania, while our machine-made rugs are produced in select manufacturing locations worldwide.
Do you only sell carpets

Currently, our main focus is on carpets, including handmade and machine-made options. However, we are exploring ways to expand our collection with other home decor items inspired by Albanian artistry.
What is your return policy?

We accept returns for defective products or if the wrong item is delivered only. If your order arrives in an unsatisfactory condition, reach out to us within 7 days of receiving your order at hello@liriainteriors.com. Be sure to include photos of the item, along with the original packaging, labels, and tags still attached. The item must be unused and in the same condition as when you received it. Please note that we cannot accept returns for used items.
Can I order a custom carpet?

Yes! We offer custom carpet options for those looking for a personalized design. Contact us to discuss your ideas, and we'll work with you to create a one-of-a-kind piece.
What is the production time for a custom carpet?

Custom carpets typically take 8 to 12 weeks to be crafted, depending on the size and complexity of the design. We will provide you with an estimated timeline when you place your order.
How can I contact customer service?

You can reach our customer service team by email at hello@liriainteriors.com.
Where do you ship?

We currently ship within the GCC and are working on expanding to other markets soon.